These are the general terms under which Wordcrafting LLC (hereinafter, the “Contractor”) provides its services to each client (hereinafter, the “Client”). The specific service agreement is formalized, for each order, when the quote is signed or in the communication in which both parties agree to begin the work; the Client declares having read and accepted these terms upon placing that order, even if this is done by email or another means of communication with the Contractor.
First. Purpose
The Contractor will carry out the contracted services, with no relationship of dependence or fixed schedule. These services will be determined beforehand in the communications with the Client.
Second. Price and payment
The Client will pay the sum agreed in the communications with the Contractor, by bank transfer or the means both parties agree upon, in advance of the start of the work. If no sum is expressly agreed, it is understood to be the one shown on the website for the corresponding service on the date the order is placed. All prices published on the website are understood to include applicable taxes, so the Client will not have to pay any additional amount for this concept.
Third. Duration or term
The Contractor undertakes to provide the agreed services respecting the duration communicated to the Client. This duration begins from the moment the Client formalizes payment and gives the Contractor access to the information and materials needed for the work. The term may be extended if the Client delays in providing that information or materials, without this being justified cause for termination of the contract on the Client’s part.
Fourth. Obligations
The Client must provide access to the necessary information and materials, in a timely manner, for the proper execution of the purpose of the contract, and comply with the provisions of the other clauses of this document. The Contractor must carry out the assigned work efficiently and in a timely manner, along with the obligations arising from the nature of the service, without being able to guarantee that the finished work is completely free of errors, and will therefore not be liable to the Client or to third parties for damages, including loss of profits or other incidental, consequential or special damages.
The Client will supervise the execution of the service and may make observations to be analyzed together with the Contractor, within the maximum number of revisions included in the contracted service and agreed beforehand. If not expressly agreed, the number of revisions shown on the website for the corresponding service on the date the order is placed applies.
Fifth. Termination
This agreement may be terminated by written notice from either party, provided the materials have not been delivered. Upon termination of the contract, materials already delivered to the Client will not be refunded. If it is the Contractor who terminates it, the payment made will be refunded in full. If it is the Client who terminates it for a reason unrelated to the Contractor (for example, but not limited to, delayed timelines without having provided the necessary material), they will not be entitled to claim the amount paid.
Sixth. Independence
The Contractor will act on their own account, autonomously and with no employment relationship or subordination to the Client. The Client’s rights are limited, by the nature of the contract, to requiring the fulfilment of the Contractor’s obligations and the correct provision of the agreed service.
Seventh. Rights
The Client will own the copyright of all material created under this agreement once full payment is completed. The Contractor retains the Client’s permission to display samples of the project as pieces of their own portfolio.
Eighth. Right of withdrawal
In accordance with Spanish Royal Legislative Decree 1/2007, a Client acting as a consumer has a period of 14 calendar days from the placing of the order to withdraw from the contract without needing to justify it, notifying this in writing to the contact details indicated in the Legal Notice.
However, pursuant to article 103 of that law: (a) if the Client expressly requests that the work begin before that period ends — which is understood to be requested when payment is made and the materials are provided — they will lose the right of withdrawal once the service is fully performed; (b) if they withdraw once performance has begun but before it is fully completed, they must pay the proportional part of the work already done; and (c) the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalized, nor to digital content supplied without a physical medium whose performance has begun.
These general terms are incorporated, together with the quote or specific order communication for each project, into the service agreement that both parties formalize before beginning each job.